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Terms & Conditions

OBSERVE: Identifying all key terms used within the context of Canadian online casino operations.
EXPAND: Ensuring clarity for users and regulatory precision by defining each term in layman's and legal language.
REFLECT: Presenting definitions that underpin contractual obligations and user understanding.

  • Operator: The entity responsible for managing pure-lethbridge-casino, operating exclusively via pure-lethbridge-ca.com, and holding a valid Casino Facility License issued by Alberta Gaming, Liquor and Cannabis (AGLC), valid through December 31, 2025.
  • User: Any person who accesses, registers, or interacts with pure-lethbridge-ca.com, regardless of location.
  • Player: A User who has completed the account registration process and participates in wagering activities.
  • Bet: A monetary or equivalent value wager placed on any game, event, or outcome offered by pure-lethbridge-casino.
  • Bonus: Promotional funds or benefits credited to a Player's account subject to specific terms and wagering requirements.
  • Wager: The act of placing a Bet or the total amount staked on eligible games.
  • KYC (Know Your Customer): Verification procedures requiring Users to provide identification and supporting documents to ensure legal compliance.
  • Account: The unique profile established by a User for participating in gaming activities at pure-lethbridge-ca.com.
  • Site: The official website at pure-lethbridge-ca.com and all its subdomains.

Account Registration

OBSERVE: Assessing Canadian legal requirements for account creation, including age, data accuracy, and identity verification.
EXPAND: Integrating AGLC guidelines and anti-money laundering standards.
REFLECT: Detailing registration, user obligations, and compliance protocols.

  1. Eligibility: Only individuals who are 18 years of age or older and legally permitted to participate in gaming activities under Alberta law may register. Proof of age and identity is required.
  2. Registration Process:
    • Complete the online registration form at pure-lethbridge-ca.com with accurate and current personal information.
    • Verify your email address via the link provided during registration.
    • Provide supporting KYC documents (government-issued photo ID and proof of address) upon request, in accordance with AGLC AML certification requirements.
  3. User Obligations:
    • Ensure all information provided is true and up to date; providing false information is grounds for account suspension or closure.
    • Maintain the confidentiality of your login credentials; you are solely responsible for all activities conducted under your account.
    • Notify support at [email protected] immediately upon suspicion of unauthorized access.
  4. Single Account Policy: Each User may register only one account. Duplicate accounts are subject to closure and forfeiture of funds.

Regional Compliance Note: All account procedures adhere to AGLC and applicable Canadian federal regulations for anti-money laundering and player protection.

Betting & Gameplay Rules

OBSERVE: Reviewing legal and operational standards for wagering, fair play, and user conduct.
EXPAND: Detailing limits, bet modifications, and behavioral expectations, referencing AGLC mandates.
REFLECT: Outlining enforceable rules and available protections for both Players and Operator.

  1. Placing Bets:
    • Bets may be placed only by Players with verified accounts. Minimum and maximum bet amounts are specified on each game and may vary by game type.
    • All bets are final upon confirmation; modifications or cancellations are not permitted once accepted by the system.
  2. Game Fairness: All games are operated under AGLC-licensed frameworks with certified random number generators (RNGs) and regular audits to ensure fairness and integrity.
  3. Live Casino & Chat Conduct:
    • Players must behave respectfully in live casino environments and chat functions. Insults, harassment, discrimination, fraud, collusion, or the use of offensive language are strictly prohibited.
    • Violation of conduct rules may result in chat suspension, account restriction, or permanent exclusion from pure-lethbridge-ca.com.
  4. Fraud Prevention: Any attempt to manipulate game outcomes, exploit system errors, or engage in fraudulent activity will lead to immediate account suspension, investigation, and possible legal action.

Bonus Terms

OBSERVE: Analyzing operator bonus structures, regulatory restrictions, and user rights.
EXPAND: Incorporating AGLC promotional guidelines, anti-abuse provisions, and clear user obligations.
REFLECT: Clarifying all bonus activation, wagering, and misuse policies.

  1. Bonus Activation: Bonuses may be credited automatically or via opt-in promotions. Specific activation requirements are detailed in each promotion's terms.
  2. Wagering Requirements:
    • Each bonus is subject to a wagering requirement, typically a multiple of the bonus amount, to be completed within a defined timeframe (unless otherwise specified, 30 days from crediting and not later than December 31, 2025).
    • Failure to meet wagering requirements within the specified period will result in forfeiture of the bonus and any associated winnings.
  3. Prohibited Actions:
    • Players may not use bonus funds on restricted games or bets as specified in the relevant promotion's terms.
    • Combining multiple bonuses or promotional offers simultaneously is not permitted unless expressly authorized by the Operator.
    • Abuse of bonuses (e.g., through multiple accounts or coordinated group play) will result in cancellation of bonuses and potential account termination.
  4. Bonus Adjustments: The Operator reserves the right to amend, suspend, or withdraw any bonus or promotional offer at its discretion, in accordance with AGLC regulations.

Payments & Withdrawals

OBSERVE: Reviewing Canadian regulatory requirements for secure, transparent financial transactions and responsible gaming.
EXPAND: Detailing accepted payment methods, anti-money laundering controls, and refund procedures based on AGLC standards.
REFLECT: Presenting clear and comprehensive financial terms, integrating operator data and user protections.

  1. Deposit Methods:
    • pure-lethbridge-ca.com supports deposits via major credit/debit cards, approved e-wallets, and other payment solutions as available. Cryptocurrency deposits are not currently offered unless otherwise announced.
    • Deposits are credited instantly; minimum and maximum deposit limits are specified on the payment page and may be subject to change by the Operator.
  2. Withdrawal Methods:
    • Withdrawals are processed via the same method used for deposits, wherever possible. Alternative withdrawal options may require additional verification.
    • Processing times generally range from 1 to 5 business days but may be extended due to verification or regulatory reviews.
  3. Limits & Fees:
    • Minimum and maximum withdrawal amounts are set out on the relevant banking page. The Operator reserves the right to apply reasonable transaction fees, which will be disclosed prior to confirmation.
    • Withdrawals exceeding specified thresholds may require further KYC verification in accordance with AGLC AML certification protocols.
  4. Refund Policy: Bets and bonuses are non-refundable once placed or accepted, except where a technical error or regulatory requirement compels reversal. The Operator's decision on refunds is final, subject to AGLC oversight.

Regional Compliance Note: All payment processing complies with AGLC, Canadian federal law, and anti-money laundering best practices. Funds are safeguarded in accordance with applicable financial regulations.

Limitation of Liability

OBSERVE: Determining operator obligations, exclusions, and user protections under CA law.
EXPAND: Specifying scope of liability, force majeure, and user recourse.
REFLECT: Articulating enforceable limitations and indemnities.

  • Operator Obligations: pure-lethbridge-ca.com is obligated to provide a fair, secure, and technically reliable gaming environment. All results are determined by certified algorithms or regulated procedures and are final.
  • Exclusion of Liability: The Operator shall not be liable for any direct or indirect loss or damage arising from:
    • Technical malfunctions, system outages, or interruptions beyond reasonable control
    • Errors in transmission, data corruption, or unauthorized access to user accounts
    • Delays or failures due to force majeure events (including but not limited to power outages, natural disasters, regulatory intervention)
  • Maximum Compensation: In all cases, the Operator's aggregate liability is limited to the amount of the bet or wager placed by the Player in the transaction giving rise to the claim.
  • User Responsibility: Users are solely responsible for ensuring the security of their account information and for all actions taken under their account, whether authorized or unauthorized.

Intellectual Property Rights

OBSERVE: Identifying proprietary assets, software, and content.
EXPAND: Detailing copyright and usage restrictions.
REFLECT: Clarifying permissible and prohibited uses of site materials.

  • Ownership: All content, graphics, software, and data on pure-lethbridge-ca.com are the exclusive property of the Operator or its licensors and are protected by Canadian and international copyright laws.
  • Prohibition of Unauthorized Use: No content may be copied, reproduced, distributed, transmitted, displayed, or otherwise exploited without the prior written consent of pure-lethbridge-ca.com, except as expressly permitted by law.
  • Trademarks: All trademarks and service marks displayed on the site are owned by their respective holders and may not be used without permission.

Privacy & Data Protection

OBSERVE: Referencing regulatory privacy obligations under Canadian law.
EXPAND: Reminding users of privacy practices and protections.
REFLECT: Ensuring transparency and legal compliance.

  • All personal data collected by pure-lethbridge-ca.com is processed in accordance with the site's Privacy Policy and applicable Canadian privacy legislation.
  • By registering, you consent to the collection, use, and disclosure of your personal information as described in the Privacy Policy.

Changes to Terms

OBSERVE: Reviewing statutory requirements for contract variation and user notification.
EXPAND: Outlining notification mechanisms and user rights.
REFLECT: Specifying the effective process for amendments.

  • pure-lethbridge-ca.com reserves the right to amend these Terms at any time to reflect changes in law, regulatory guidance, or operational needs.
  • Users will be notified of material changes via email (where provided) and/or prominent banner notices on the site.
  • Continued use of the site following notice of changes constitutes acceptance of the revised Terms. Users who do not agree may discontinue use of the site and request account closure at any time.

Termination & Suspension

OBSERVE: Analyzing grounds for account actions and regulatory obligations for user notice.
EXPAND: Addressing refund and reinstatement procedures.
REFLECT: Outlining due process and user remedies.

  1. Grounds for Termination/Suspension:
    • Breach of these Terms, suspected fraud, provision of false information, or regulatory non-compliance may result in account suspension or termination.
    • Inactivity or multiple failed verification attempts may also result in account suspension, pending resolution.
  2. Procedure:
    • The Operator will notify Users of account suspension or closure via registered email and, where applicable, specify the reason for such action.
    • Users may appeal the decision by contacting support at [email protected].
  3. Refunds: Upon account closure, any remaining balance (excluding bonuses or funds subject to regulatory hold) will be returned to the User using the original payment method, subject to verification and applicable laws.

Governing Law & Jurisdiction

OBSERVE: Reviewing applicable legal frameworks and dispute resolution procedures.
EXPAND: Detailing mechanisms for arbitration and court jurisdiction.
REFLECT: Ensuring enforceability and user awareness.

  • These Terms are governed by, and construed in accordance with, the laws of the Province of Alberta and the federal laws of Canada applicable therein.
  • Any dispute or claim arising out of or relating to these Terms or your use of pure-lethbridge-ca.com shall first be attempted to be resolved through good-faith negotiation.
  • If not resolved, disputes shall be submitted to confidential arbitration in Alberta, Canada, in accordance with the Arbitration Act (Alberta). The Operator reserves the right to seek injunctive or equitable relief in the courts of Alberta when necessary.

Contact Information

OBSERVE: Providing complete, accurate contact channels as required for operator transparency and user recourse.
EXPAND: Integrating all available data from the operator profile.
REFLECT: Ensuring accessibility and regulatory compliance.

For additional information about regulatory status, licensing, or dispute resolution, Users may refer to the Alberta Gaming, Liquor and Cannabis (AGLC) authority.